Mi-el currently uses a shipping rates that are live updated by the shipping carrier that provides them. 
Allow for 5-7 days of handling and order processing before your order gets shipped. Many of our orders get processed within 2 days but as a small business sometimes a large volume of orders slows us down a little.

All shipping times given upon purchase are not guaranteed. For Canada orders, please allow up to 5 additional business days for shipping. For USA orders, please allow up to 7 additional business days for shipping. For international orders, please allow up to 20 additional business days for shipping. Note that we aim to exceed these timeframes significantly, but many aspects of shipping are out of our control.

Mi-el Skincare is not responsible for any duties or taxes incurred upon a customer purchasing. 

Customers are responsible for paying any duties or taxes associated with their orders. 
If a customer refuses to pay duties and their parcel is returned, the cost of duties will be deducted from your refund. 

Mi-el Skincare is not responsible for lost or delayed packages. 

Mi-el does not take responsibility for lost or stolen packages.

Due to the Canada Post Strike- we cannot guarantee when packages will be delivered.